EPOS IMPACT SC 260 Stereo Headset – clear, comfortable and ideal for contact centres
The EPOS IMPACT SC 260 stereo headset with Easy Disconnect (QD) connection is a reliable solution for professional telephony on desk phones – in contact centres, offices or service workstations. Developed for long days of calls, it supports clear communication while providing a high level of wearing comfort in everyday work.
Product benefits
- Stereo wearing style for improved focus: Helps reduce awareness of ambient noise and makes it easier to concentrate on customer calls.
- Optimised for desk phones: Suitable for typical desk phone environments in hotlines, reception areas and back offices.
- Easy Disconnect (QD): Quick, convenient connection and disconnection – practical when changing workstations or taking breaks.
- Professional telephone presence: Supports clean, intelligible voice transmission for convincing customer contact.
- Comfort for long shifts: Designed for continuous daily use, so the headset remains comfortable even after many calls.
- Robust for everyday business use: Designed for frequent use in dynamic working environments.
- More efficient workflows: Hands-free telephony makes it easier to work on a PC, CRM or ticketing system at the same time.
Description
In customer service, every word counts – and this is where the EPOS IMPACT SC 260 stereo headset shows its strengths. The stereo design supports focused work, while the Easy Disconnect (QD) connection simplifies handling in busy day-to-day operations. Whether for inbound support, outbound calls or internal coordination: you can make calls professionally without holding the handset, keeping your hands free for notes and systems.
The EPOS IMPACT SC 260 Stereo Headset Easy Disconnect (QD) connection, optimised for desk phones in contact centres and offices, is particularly suitable for teams that value clear communication, comfort and a reliable, practical everyday solution. Ideal for fixed workstations as well as environments where headsets are regularly shared or reconnected.
Use & tips
- Use the QD connection to quickly disconnect the headset during breaks without having to rearrange the entire setup.
- Position the microphone so that it is close enough for clear speech, but not directly in the airflow.
- For quieter working: use stereo deliberately to help you focus better in open-plan offices.
- For changing workstations, a brief function check before the start of the shift is recommended.
Notes
Please check compatibility with your desk phone and existing connection solution before use. Clean the headset regularly with a soft, slightly damp cloth and avoid aggressive cleaning agents. Cables and connectors should not be under tension to ensure a consistently reliable connection.
Secure the EPOS IMPACT SC 260 stereo headset for your workplace now and make calls in the contact centre or office noticeably more professional.
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49143 Bissendorf , Deutschland
E-Mail: contact@eposaudio.com
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