Poly APA-24 EHS Module for Savi & CS500 Series (Alcatel)

Poly APA-24 EHS Module for Savi & CS500 Series (Alcatel)

Would you like to answer and end calls directly on your headset without having to reach for the phone every time? The Poly APA-24 EHS Module for Savi & CS500 Series (Alcatel) is a suitable solution for professional workstations where convenience, efficiency and smooth processes are important.

Whether in the office, contact centre or home office: with the EHS connection, you create the basis for greater freedom of movement and an ergonomic way of working in everyday telephony.

Product benefits

• Enables electronic hook switch (EHS) call answering directly via compatible headset systems – fewer manual steps, more focus.
• Greater freedom of movement at the workstation, as phone functions can be conveniently controlled from the headset.
• Supports productive workflows, particularly for frequent calls and recurring call processes.
• Ideal for professional environments such as reception, sales and customer service, where fast response times matter.
• Clean integration between headset system and phone – for a tidy, practical solution.
• Increases ease of use and can improve ergonomics by reducing unnecessary movements.

Description

The Poly APA-24 EHS Module for Savi & CS500 Series (Alcatel) is designed to enable electronic headset control between compatible Poly headset solutions and Alcatel telephone environments. Typical telephony functions such as answering and ending calls can therefore be carried out conveniently via the headset – a clear advantage when you are working in parallel, taking notes or moving around the office.

Especially in busy working situations, the EHS connection provides noticeably greater practicality in day-to-day use: fewer interruptions, more concentration and more professional handling of incoming calls. The headset becomes the central control element – and your workstation remains flexible.

Use & tips

• Check the compatibility of your Poly Savi or CS500 system and the Alcatel phone in use in advance.
• Plan the cable routing so that there is no strain on the cables at the workstation and everything remains tidy.
• After connection, test the key functions (answer/end) before regular operation begins.
• For teams: a short briefing saves time and ensures consistent operating procedures.

Notes

Installation should be carried out carefully and in accordance with the specifications of the respective devices. Use the module only in the intended combination with the Savi & CS500 Series and suitable Alcatel systems; if in doubt, a compatibility check is recommended before use. Store the product in a dry, low-dust environment and do not bend or crush the cables.

Optimise your telephony now – with the Poly APA-24 EHS Module for Savi & CS500 Series (Alcatel) for greater convenience and more efficient workflows in everyday work.